Last updated: January 1, 2025
These Terms of Service ("Terms") constitute a legally binding agreement between you and AuditPulsar, Inc. ("AuditPulsar," "we," "us," or "our"), a Delaware corporation headquartered at 200 Clarendon Street, Boston, MA 02116. These Terms govern your access to and use of the AuditPulsar platform, website at auditpulsar.com, documentation, APIs, and all related services (collectively, the "Services").
By creating an account, clicking "I agree," or otherwise accessing or using the Services, you agree to be bound by these Terms. If you are entering into these Terms on behalf of an accounting firm or other entity, you represent and warrant that you have authority to bind that entity to these Terms, and "you" refers to that entity.
If you do not agree to these Terms, do not use the Services. These Terms include our Privacy Policy and Cookie Policy, which are incorporated herein by reference.
AuditPulsar reserves the right to modify these Terms at any time. We will provide notice of material changes by posting updated Terms on our website and, for registered users, by email. Your continued use of the Services after the effective date of any change constitutes acceptance of the modified Terms.
AuditPulsar provides software-as-a-service tools for accounting firms engaged in financial audit, review, and compilation work. The platform includes journal entry anomaly detection, ledger reconciliation tools, ERP data connectors, and workpaper generation functionality designed to assist accounting professionals in performing and documenting audit procedures.
The Services are professional tools intended for use by licensed accounting professionals and firms. AuditPulsar does not itself perform audit, review, or attest services. The output of the platform — including anomaly scores, risk flags, and generated workpapers — does not constitute professional accounting or auditing advice, and all professional judgments and conclusions remain the responsibility of the licensed accounting professionals using the platform.
AuditPulsar does not provide legal, regulatory, or compliance advice. Users are responsible for ensuring that their use of the platform and its outputs complies with applicable professional standards, regulatory requirements, and engagement-specific obligations.
To access the Services, you must create an account by providing accurate and complete registration information, including your name, professional email address, accounting firm name, and other information requested during registration. You agree to maintain the accuracy of your account information and to update it promptly when it changes.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to immediately notify AuditPulsar of any unauthorized use of your account or any other security breach by contacting hello@auditpulsar.com. AuditPulsar is not liable for losses resulting from unauthorized account access that you did not promptly report.
You may not share your account credentials with other individuals or allow multiple individuals to use a single account concurrently unless your subscription plan explicitly permits it. Accounts are non-transferable.
AuditPulsar reserves the right to suspend or terminate accounts that violate these Terms, provide false registration information, engage in unauthorized use of the Services, or fail to pay applicable fees.
AuditPulsar offers the following subscription tiers, with pricing as published on auditpulsar.com/price.html at the time of subscription:
Starter Plan. Designed for small accounting firms, includes a defined number of ERP connections and journal entry scans per subscription period, as specified on the pricing page.
Professional Plan. Designed for mid-size firms, includes expanded ERP connections, higher volume limits, team seat licenses, and access to the ledger reconciliation module.
Enterprise Plan. Custom pricing for large or multi-office firms with requirements for dedicated infrastructure, custom ERP integrations, or compliance-specific configurations. Enterprise pricing is negotiated directly with AuditPulsar's sales team.
Features, limits, and pricing for each plan are described in detail on the pricing page. AuditPulsar reserves the right to modify plan features and pricing with 60 days' notice to subscribers on affected plans.
Subscriptions are billed annually in advance, or monthly in advance for plans offering monthly billing. Billing occurs on the subscription start date and on each anniversary thereof. All fees are in US dollars. You authorize AuditPulsar to charge your designated payment method for all applicable fees.
Invoices are delivered electronically to the billing email address associated with your account. You are responsible for ensuring your billing information is current and accurate. If a payment fails, AuditPulsar will notify you and provide a 10-day cure period before suspending access to the Services.
Subscription fees are exclusive of all applicable taxes, including sales tax, VAT, GST, and similar taxes. You are responsible for paying all applicable taxes associated with your subscription. AuditPulsar will collect sales tax in jurisdictions where it is required to do so by applicable law.
Annual subscriptions are not refundable after the first 14 days following initial purchase. Within 14 days of initial purchase, you may request a full refund by emailing hello@auditpulsar.com with your account information and reason for the refund request. Monthly subscriptions may be cancelled at any time; no partial-month refunds are provided. AuditPulsar may, at its sole discretion, provide refunds in other circumstances on a case-by-case basis.
AuditPulsar does not provide refunds for subscription periods during which the Services were unavailable due to scheduled maintenance, user error, or causes outside AuditPulsar's control.
You agree to use the Services only for lawful purposes and in accordance with these Terms. You specifically agree that you will not:
Use the Services to process data in violation of applicable professional standards, including independence requirements under the AICPA Code of Professional Conduct, PCAOB independence rules, or applicable state CPA board regulations.
Use the Services to process client financial data without obtaining any required client authorizations, engagement letter disclosures, or data processing agreements required by applicable law or professional standards.
Attempt to gain unauthorized access to AuditPulsar's systems, networks, or infrastructure, or to any other users' accounts or data.
Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services.
Use automated means (bots, scrapers, crawlers) to access the Services except as specifically permitted through the AuditPulsar API with a valid API key.
Transmit malicious code, viruses, or other harmful software through the Services.
Use the Services to store, transmit, or process information that violates any third party's intellectual property rights, privacy rights, or other legal rights.
Resell, sublicense, or otherwise commercialize access to the Services without AuditPulsar's written consent.
Use the Services in any way that could damage, disable, overburden, or impair the Services or interfere with other users' access.
Misrepresent the source, nature, or accuracy of outputs generated by the Services, including by presenting AuditPulsar's anomaly scoring as a substitute for professional audit judgment.
AuditPulsar and its licensors retain all intellectual property rights in and to the Services, including the platform software, source code, algorithms, machine learning models, user interface designs, documentation, trademarks, and other materials. These Terms do not grant you any ownership interest in the Services. The limited license granted in Section 6.3 below is the full extent of your rights to use the Services.
The AuditPulsar name, logo, and product names are trademarks of AuditPulsar, Inc. You may not use these marks without AuditPulsar's prior written consent.
You retain all ownership rights in the data you upload to or generate through the Services, including client financial data processed through the platform, workpapers generated using the platform, and other outputs you create. By using the Services, you grant AuditPulsar a limited, non-exclusive license to process your data solely for the purpose of providing the Services to you.
You represent and warrant that you have all rights, permissions, and authorizations necessary to upload client financial data to the Services and to authorize AuditPulsar's limited processing of that data as described in our Security Documentation and Data Processing Agreement.
Subject to these Terms and payment of applicable fees, AuditPulsar grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services during the applicable subscription period for your internal professional purposes as an accounting firm conducting audit and related assurance work for your clients.
AuditPulsar maintains technical and organizational security measures as described in our Security Documentation. AuditPulsar is SOC 2 Type II certified for the components of the platform operated by AuditPulsar. For accounts using AuditPulsar's tenant-deployment architecture, client financial data is processed within the accounting firm's own cloud environment and does not transit AuditPulsar's servers.
You are responsible for the security of data within your account and for implementing appropriate access controls for your team members who have access to the platform. You agree to notify AuditPulsar promptly at hello@auditpulsar.com upon discovering any unauthorized access to your account or any data security incident involving data you have uploaded to the Services.
AuditPulsar will maintain the confidentiality of your account information and will not disclose information about your use of the Services except as described in our Privacy Policy or as required by law.
AuditPulsar targets 99.5% platform availability during each calendar month, excluding scheduled maintenance windows. Scheduled maintenance is communicated with at least 48 hours' advance notice by email and/or in-platform notification. AuditPulsar does not guarantee any specific uptime level and the 99.5% target is not a binding service level agreement unless separately documented in an Enterprise agreement.
Technical support is provided by email at hello@auditpulsar.com. Starter plan customers receive email support with response times targeting two business days. Professional plan customers receive priority email support targeting one business day. Enterprise plan customers receive dedicated support channels as specified in their Enterprise agreements. AuditPulsar's support team is available during Boston, MA business hours (9 AM to 6 PM ET, Monday through Friday, excluding US federal holidays).
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. AUDITPULSAR EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
AUDITPULSAR DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. AUDITPULSAR DOES NOT WARRANT THAT THE OUTPUTS OF THE PLATFORM, INCLUDING ANOMALY SCORES, RISK FLAGS, AND GENERATED WORKPAPERS, WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY PARTICULAR AUDIT OR COMPLIANCE PURPOSE.
THE SERVICES ARE TOOLS FOR PROFESSIONAL USE AND DO NOT CONSTITUTE PROFESSIONAL AUDIT, ACCOUNTING, OR LEGAL ADVICE. ALL PROFESSIONAL JUDGMENTS REMAIN THE RESPONSIBILITY OF THE LICENSED ACCOUNTING PROFESSIONALS USING THE PLATFORM.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AUDITPULSAR'S TOTAL CUMULATIVE LIABILITY TO YOU ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO AUDITPULSAR IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) $500.
IN NO EVENT WILL AUDITPULSAR BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL, EVEN IF AUDITPULSAR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
The limitations in this section apply regardless of the theory of liability and whether or not AuditPulsar has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions, AuditPulsar's liability will be limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless AuditPulsar, its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Services in violation of these Terms; (b) your violation of any applicable law, regulation, or professional standard; (c) your breach of any representation or warranty in these Terms; (d) your processing of client data in violation of applicable data protection laws or your engagement obligations; or (e) any claim that your use of the platform in an audit engagement caused damage to a third party.
Either party may terminate these Terms by providing written notice. If you terminate your subscription during a subscription period, you will retain access through the end of the paid period; no refunds are provided for unused portions of subscription periods except as described in the Refund Policy above.
AuditPulsar may suspend or terminate your access to the Services immediately upon written notice if you materially breach these Terms and fail to cure such breach within 10 days of receiving notice of the breach, or immediately for violations of the Acceptable Use provisions or for non-payment of fees after the cure period in Section 4.2 has elapsed.
Upon termination, your right to access the Services ceases and AuditPulsar will delete your account data in accordance with our data retention schedule, after providing you a 30-day window to export your account data and generated workpapers.
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles. Any dispute arising from these Terms or the Services will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction in Boston, Massachusetts for matters that cannot be adequately addressed through arbitration.
Class action waiver: you agree that any arbitration will proceed on an individual basis only, and not as a class action, consolidated arbitration, or representative proceeding.
You agree that the exclusive venue for any litigation not subject to arbitration is the state or federal courts located in Suffolk County, Massachusetts, and you consent to personal jurisdiction in those courts.
Entire agreement. These Terms, together with the Privacy Policy, Cookie Policy, and any Order Form, Data Processing Agreement, or Enterprise Agreement, constitute the entire agreement between you and AuditPulsar regarding the Services and supersede all prior agreements and understandings.
Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Waiver. AuditPulsar's failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.
Assignment. You may not assign these Terms or your account without AuditPulsar's prior written consent. AuditPulsar may assign these Terms without your consent in connection with a merger, acquisition, or sale of all or substantially all of its assets.
Notices. Notices from AuditPulsar to you will be delivered to the email address associated with your account. Notices from you to AuditPulsar should be sent to hello@auditpulsar.com or by postal mail to 200 Clarendon Street, Boston, MA 02116.
Questions about these Terms should be directed to:
AuditPulsar, Inc.
200 Clarendon Street, Boston, MA 02116
Email: hello@auditpulsar.com
Phone: +1 (617) 482-7136